COOKIE POLICY

Last updated: August 2026

This Cookie Policy explains how Isabel Nelis, operated by Isabelle Nelis, a sole proprietor in Canada ("Isabel Nelis," "we," "us," or "our"), uses cookies and similar technologies when you visit isabelnelis.com (the "Website") or interact with certain online pages, products, or services that we operate.

This Cookie Policy should be read together with our Privacy Policy, which explains more broadly how we collect, use, disclose, retain, and protect personal information.

1. What are cookies?

Cookies are small data files that websites and online services can place or store on your browser or device.

Cookies can perform different functions. For example, they can help a website remember information, maintain a session, provide security, understand how a website is being used, remember preferences, or support embedded third-party content.

Some cookies exist only for the duration of a browsing session and disappear when the browser is closed. Others may remain on your device for a specified period or until you delete them.

2. Similar technologies

Websites and online services may also use technologies that function similarly to cookies, including pixels, tags, local storage, software development kits, or other technologies that store or access information on a device or help understand interactions with an online service.

In this Policy, we generally use the term "cookies" to include cookies and similar technologies where appropriate.

3. Types of cookies we may use

The cookies used on our Website will depend on the features, platforms, and services currently operating on it. They may fall into the following categories.

Strictly necessary cookies

These cookies are required for a website, page, account, checkout, security feature, or other online service to function properly. They may be used for purposes such as:

  • maintaining sessions;

  • authenticating users;

  • remembering privacy or cookie choices;

  • securing forms, accounts, or transactions;

  • preventing fraud or abuse;

  • processing checkout functionality; or

  • providing features specifically requested by the visitor.

Because these technologies are necessary to provide the requested service or functionality, disabling them may prevent parts of the Website or product from working properly.

Functional cookies

Functional cookies may help remember choices or provide enhanced functionality.

For example, they may remember preferences or support features that are not strictly necessary for the basic operation of the Website.

Where consent is legally required for these technologies, they will not be activated until the appropriate choice has been made.

Analytics and performance cookies

Analytics technologies can help us understand how visitors use our Website or products.

For example, they may provide information about:

  • pages visited;

  • features used;

  • general traffic patterns;

  • interactions with pages;

  • technical performance; or

  • how visitors navigate through a website.

We may use this information to understand and improve the performance and usability of our Website and services.

We will not describe an analytics service as being used unless and until it is actually implemented.

Where consent is required, analytics and performance technologies will be subject to the appropriate consent choice.

Advertising and marketing cookies

We may in the future use advertising, remarketing, or similar technologies to understand marketing performance or deliver advertising.

These technologies are not necessarily currently in use simply because they are described in this Policy.

If we implement advertising or marketing technologies that require consent, they will be subject to the appropriate consent mechanism before being activated.

4. Embedded videos

Our Website, landing pages, courses, or other online materials may include videos hosted by third-party services such as:

  • YouTube;

  • Vimeo; or

  • Loom.

When embedded content is loaded, the third-party provider may use cookies or similar technologies and may receive technical information relating to the visitor's interaction with the embedded service.

The information collected and the cookies used by those providers are governed in part by their own technologies and privacy practices.

Where required by applicable law and technically appropriate, embedded third-party content may be prevented from loading until the visitor has made the relevant cookie or privacy choice.

This means you may sometimes see a placeholder or consent request before an embedded video becomes available.

5. Checkout and payment technologies

Our sales pages and checkout processes may use third-party platforms and payment providers, including services such as Systeme.io, Stripe, and PayPal.

These providers may use cookies or similar technologies where necessary to:

  • operate checkout functionality;

  • maintain a transaction session;

  • prevent fraud;

  • secure payments;

  • authenticate transactions; or

  • provide other features associated with a purchase.

Some of these technologies may be strictly necessary to provide the transaction requested by the customer.

Other technologies used by a third-party provider may be subject to additional consent requirements depending on their purpose.

6. Customer accounts and digital products

Our applications, courses, memberships, and other digital products may use cookies or similar technologies to:

  • authenticate users;

  • maintain login sessions;

  • provide secure access;

  • remember relevant preferences;

  • protect accounts;

  • operate product functionality; or

  • understand technical performance and product usage.

The particular technologies used may change as our products and service providers evolve.

7. Email technologies

Emails sent through our newsletter or email service providers may use technologies that provide information about email delivery or engagement.

Depending on the provider and configuration, this may include information such as whether an email was successfully delivered or whether a recipient interacted with content in an email.

We may use this information to administer our communications, understand engagement, improve our emails, or personalize communications as described in our Privacy Policy.

Where applicable law requires a particular consent for a technology or use, we will apply the relevant consent requirements.

8. Cookie consent and your choices

Where required, you will be given an opportunity to make choices about non-essential cookies and similar technologies.

Depending on the technologies in use, the available choices may include categories such as:

  • necessary;

  • functional;

  • analytics; and

  • advertising or marketing.

Strictly necessary technologies may remain active where they are required to provide a service or feature you have requested.

Other technologies will be handled according to applicable consent requirements.

Quebec's privacy framework requires consent concerning personal information to be clear and specific, and imposes additional transparency requirements when technologies contain functions that can identify, locate, or profile individuals. Such identification, location, or profiling functions cannot simply be activated by default where the statutory requirements apply.

9. Changing your cookie preferences

Where our Website provides a cookie-preference tool, you may use it to change your choices regarding non-essential cookies.

Withdrawing consent does not affect processing that lawfully occurred before consent was withdrawn.

Your choices may need to be made again if you:

  • delete cookies from your browser;

  • use a different browser;

  • use another device; or

  • otherwise remove the technology used to remember your preferences.

10. Browser controls

Most browsers allow you to manage cookies through browser settings.

Depending on your browser, you may be able to:

  • view stored cookies;

  • delete cookies;

  • block some or all cookies;

  • prevent certain websites from storing cookies; or

  • change other privacy settings.

Blocking all cookies may cause some Website, account, checkout, or product features to stop working correctly.

Browser controls operate separately from any cookie-consent tool available directly on our Website.

11. Third-party cookies

Some cookies or similar technologies may be placed or controlled by third parties rather than directly by Isabel Nelis.

These may include technology providers involved in:

  • video hosting;

  • payment processing;

  • website or application hosting;

  • email delivery;

  • analytics;

  • scheduling;

  • account functionality; or

  • other services used to operate our business.

Third-party providers may process information according to their own privacy policies and technologies.

For more information about the service providers that may process personal information on our behalf, please see our Privacy Policy.

12. Current cookie details

The exact cookies used on our Website can change when we add, remove, update, or reconfigure Website features or third-party services.

Where appropriate, our cookie-consent tool or cookie information panel will identify the cookies and technologies currently detected or configured on the Website and may provide information such as:

  • cookie or technology name;

  • provider;

  • purpose;

  • category; and

  • duration.

We aim to keep this information reasonably current as our Website evolves.

13. Future technologies

We may add or change Website technologies as our business develops.

For example, we may introduce analytics or advertising technologies in the future.

The inclusion of a category in this Cookie Policy does not mean that we currently use every technology or category described.

When we introduce a technology that materially changes how personal information is collected or used, we will update our practices, disclosures, and consent mechanisms as appropriate.

14. Privacy and personal information

Some information collected through cookies or similar technologies may constitute personal information.

Our collection, use, disclosure, retention, and protection of personal information is governed by our Privacy Policy and applicable privacy law.

Quebec guidance specifically states that a privacy policy for technological collection should explain the use of cookies where applicable and should allow individuals to understand what personal information is collected and how it is used and communicated.

15. Changes to this Cookie Policy

We may update this Cookie Policy when:

  • our Website changes;

  • we introduce or remove technologies;

  • our service providers change;

  • our cookie practices change; or

  • legal or regulatory requirements evolve.

The current version will be posted on our Website with an updated "Last updated" date.

Where a change materially affects how personal information is collected or used, we will provide additional notice or obtain consent where appropriate or required by law.

16. Contact

If you have questions about our use of cookies or similar technologies, please contact:

Isabelle Nelis

Person Responsible for the Protection of Personal Information
Isabel Nelis
700 Everell Street
Quebec City, QC G1C 0P3
Canada

Email: hello@isabelnelis.com
Website: isabelnelis.com